Customer Services Representative

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNETSPM / O Level / SKM Level 1 / SKM Level 2...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing payments or returns.Work location : Iskandar...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

Sales assistants represent the direct contact with clients. They provide general advice to customers.Manpower delivers innovative staffing solutions which are agile enough to meet the rapidly changing talent needs of today's world of work.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Receive all request or complaint work orders made by user via telephone or (hardcopy) request form and register it in the Management Information System or ASIS. Determine whether the work requested is within the contract scope, listed or unlisted activities, scheduled or nonscheduled work. For request with priority status 'emergency', assign the service...

Responsibility Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged...

Customer Service Representative for Sales & Marketing Handle day to day customer service support Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. Involve in promotional activities, survey or...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia.This job is definitely for you if you are an active communicator...

ustomer Pricing Enter and maintain pricing and customer details in appropriate systems.Verify customer pricing and terms of sale and maintain customer quotations, summary bill ing setup and rebates in ERP system.Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into OPUS Price Offer Management system...

Responsibilities:Customer Pricing Enter and maintain pricing and customer details using SAP system. Verify customer pricing, terms of sales, maintain quotations, preparing billing in SAP system. Communicate with Sales department to ensure customer pricing and requirements are correctly maintain in the SAP system.Order Management Input accurate customer order...

Job Description:Resolving customer complaints and providing accurate information to improve customer's satisfactionAchieve KPI and SLARequirements:Good English and Bahasa Malaysia communication skillsSPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training ProvidedAble to start immediatelyLocation:Nusa Jaya, a...

Customer Service - Call Centre (Call Centre & Customer Service)Job Type: Full-timeSalary: RM2, RM4,500.00 per monthProject scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer...

Job Highlights: Location: Medini, Iskandar Puteri, Johor Bahru Opportunity with an international BPO company Rotational shift schedule- Free shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City SquareJob Descriptions: Provide accurate and timely responses to general queries, ensuring...

Location: Taman Molek Jb (_Shipping & Logistics company)_At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background.JOB DESCRIPTION: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer...