Customer Experience Representative

4 days ago


Johor Bahru, Johor, Malaysia Talent Recruit Full time

We are a global CX solutions provider, representing our client in the hiring process for an E-Hailing & Deliveries Service / Data Centre project. This position is based in Iskandar Puteri, Johor.

Main Responsibilities:

  • Handle customer inquiries and complaints via phone, chat, and email.
  • Exceed customer expectations through accurate information and excellent service.
  • Collaborate with the team to meet KPI elements and SLA.

Requirements:

  • Age 18+, SPM, UEC, or IGCSE certificates required.
  • 5.5/6 working days, including Public Holidays and Weekends.
  • Punctual attendance and commitment to 24/7 shifts.

This role involves providing top-notch customer service and support. If you're a detail-oriented and communicative individual, we encourage you to apply.



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