Customer Experience Manager

Job DescriptionAs a Senior Customer Experience Manager at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. This involves ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

Lead Your Team to Success:As a Sales Team Leader at IKEA, you will be responsible for leading a team of sales associates in achieving sales targets and providing outstanding customer service. You will work closely with the store manager and other colleagues to ensure seamless execution of sales initiatives and continuous improvement of the customer...

**About Us**IKEA is a Swedish-based home furnishings company operating in Singapore, Malaysia, and Thailand. Our mission is to create a better everyday life for the many people by offering affordable, well-designed, and functional home furnishing products.We prioritize sustainability, driving social initiatives that benefit children, women, and the...

About IKEAWe are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration,...

About UsWe are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.Our goal is to create a better everyday life for the many people. We achieve this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.Job...

About Jade Commercial Services:We are a dynamic company providing unique retail experiences through our craft workshops and games cafe.Our Store Team:Provide exceptional customer service and supportParticipate in ongoing training and development programsContribute to creating a positive and inclusive work environmentJob Requirements:Strong communication and...

**About Us**Sports Direct Malaysia is a leading sports retailer in the country, operating 34 retail stores and managing an e-commerce site. We offer over 70 authentic global sports brands, providing customers with the widest variety of choice and value.The company employs over 1000 staff, with a focus on expanding rapidly across Asia in the coming years. Our...

About the PositionWe are seeking an experienced Senior Customer Experience Manager to join our team at Castlery. As a member of our senior leadership team, you will play a critical role in shaping the future of our customer experience and driving business growth.Your primary responsibility will be to oversee the day-to-day operations of the CX team,...

Job OverviewLaurels & Leafz Flora Sdn Bhd is seeking a highly skilled Customer Excellence Executive to join our team.This role involves handling customer inquiries, resolving issues, and collaborating with internal teams to enhance customer satisfaction.

About the JobWe are seeking a highly motivated and experienced Digital Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing comprehensive digital marketing strategies to drive business growth.The ideal candidate will have a strong background in digital marketing, with experience...

Digital Marketing RoleThis role involves leading the development and execution of comprehensive digital marketing strategies to drive business growth. The ideal candidate will have a strong background in digital marketing, with experience in SEO, SEM, email marketing, social media marketing, and content marketing.The successful candidate will also have...

We are a global CX solutions provider, representing our client in the hiring process for an E-Hailing & Deliveries Service / Data Centre project. This position is based in Iskandar Puteri, Johor.Main Responsibilities:Handle customer inquiries and complaints via phone, chat, and email.Exceed customer expectations through accurate information and excellent...

About the RoleThis is a fantastic opportunity for a skilled Senior Accounts Executive to join our team at User Experience Researchers Pte Ltd. As a key member of our accounting department, you will be responsible for handling a full set of accounts, including passing journals, performing bank reconciliation, preparing Profit & Loss and Balance Sheet...

Eggette Lab is hiring a Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will be responsible for delivering excellent customer service and ensuring smooth operations within the store.Responsibilities:Customer Relations:1. Greet customers warmly and assist them in placing their orders, providing exceptional service to...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of...