Customer Experience Operations Manager

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

AFFIN Group is a leading financial services provider dedicated to making banking better and easier. We are committed to innovation, excellence, and customer satisfaction.About UsWe offer a range of exciting career opportunities for experienced professionals who are passionate about delivering exceptional customer service and driving business growth.Job...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

**About Us**IKEA is a Swedish-based home furnishings company operating in Singapore, Malaysia, and Thailand. Our mission is to create a better everyday life for the many people by offering affordable, well-designed, and functional home furnishing products.We prioritize sustainability, driving social initiatives that benefit children, women, and the...

About IKEAWe are a global home furnishings retailer with a commitment to innovation, quality, and customer satisfaction. Our products range from modern furniture to home decor items, and we strive to provide affordable and stylish solutions for customers worldwide. We are dedicated to creating a positive work environment that fosters collaboration,...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

About the PositionWe are seeking an experienced Senior Customer Experience Manager to join our team at Castlery. As a member of our senior leadership team, you will play a critical role in shaping the future of our customer experience and driving business growth.Your primary responsibility will be to oversee the day-to-day operations of the CX team,...

Lead Your Team to Success:As a Sales Team Leader at IKEA, you will be responsible for leading a team of sales associates in achieving sales targets and providing outstanding customer service. You will work closely with the store manager and other colleagues to ensure seamless execution of sales initiatives and continuous improvement of the customer...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of...

About UsOrmond Group is redefining hospitality in the modern era. We own and operate three distinct brands – Ormond Hotels, MoMo's, and Tune. Our team is committed to building highly profitable businesses and winning awards while having fun.

We're seeking skilled professionals to join our team as Global Customer Experience Analysts. As a key member of our team, you'll be responsible for evaluating customer experiences across various luxury brands, providing critical feedback that helps refine their services.Assess customer experiences across various luxury brands, including fashion, beauty,...

**Key Responsibilities:**As a Senior Manager, CX Operations at Castlery, your key responsibilities will include:Leading the overall operations of the customer experience team to ensure alignment with company goals.Developing accurate forecasts and budgets for the CX team to ensure optimal resource allocation and financial performance.Maintaining efficient...

Detailed DescriptionResponsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.Focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain...

About UsAonic is a pioneering drone solutions provider, offering comprehensive end-to-end services. We have evolved from drone services to become a leading solutions company, creating our own drones and partnering with top brands like DJI.Our expertise spans both B2B and B2C segments, delivering integrated solutions across six verticals: agriculture,...

Company OverviewCastlery is a leading home furnishings company that prioritizes exceptional customer experiences. We're seeking a highly skilled Senior Customer Experience Manager to oversee our customer experience team and drive operational excellence.Job DescriptionForecasting and Budgeting: Develop accurate forecasts and allocate resources efficiently to...

Job OverviewAEON CO. (M) BHD. is seeking a skilled Retail Operations Manager to join our team. This role will be responsible for overseeing daily sales and implementing strategies to achieve sales targets.The ideal candidate will have 1 year of experience in retail operations management or a related field, as well as proficiency in MS Office and fluency in...

Job Vacancy: Account ExecutiveAt Skala Reka Sdn Bhd, we are seeking a highly motivated professional to manage our day-to-day accounting operations. The ideal candidate will have a solid understanding of business operations and experience in company account management.Responsibilities:Manage Accounting Operations: Oversee accounts payable, receivable, and...

**Company Overview**IKEA is a leading home furnishings company with a vision to create a better everyday life for the many people. We operate in Singapore, Malaysia, and Thailand, offering a wide range of well-designed, functional home furnishing products at affordable prices.We develop, own, and operate shopping centers anchored by IKEA and create walkable...