Operational Branch Manager
5 days ago
Aonic is a pioneering drone solutions provider, offering comprehensive end-to-end services. We have evolved from drone services to become a leading solutions company, creating our own drones and partnering with top brands like DJI.
Our expertise spans both B2B and B2C segments, delivering integrated solutions across six verticals: agriculture, industrial, services, retail, academy, and lifestyle.
At Aonic, our mission is to empower businesses and individuals with innovative ecosystems that drive efficient living through smart technology.
About the RoleThe Branch Supervisor is responsible for overseeing daily branch operations, optimizing resources, developing staff, ensuring compliance with standards, and maintaining customer satisfaction.
This role requires technical troubleshooting, problem-solving, presentation skills, and a minimum of 3 years of operational experience, along with relevant certifications and a degree in engineering.
Key Responsibilities- Manage the day-to-day functionality of the operational branch by optimizing the availability of tools, facilities, and people to achieve project requirements and meet growth opportunities.
- Implement plans to achieve optimal effectiveness, efficiency, and quality management, including staff development and career progression.
- Update operation parameters and assign responsibilities according to competency matrices.
- Interact with customers, understand their needs, and deliver expectations.
- Review tasks and initiate corrective actions as needed.
- Enhance processes to add value to quality management and customer benefits.
- Monitor project metrics and data collection to ensure project trajectory remains on course.
- Ensure project compliance with applicable codes, practices, policies, performance standards, and specifications.
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