Customer Experience Champion

**Castlery - The Future of Home Furnishings**We are a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. Our mission is to deliver exceptional customer experiences through innovative products and services.As a Senior Manager, CX...

Lead Your Team to Success:As a Sales Team Leader at IKEA, you will be responsible for leading a team of sales associates in achieving sales targets and providing outstanding customer service. You will work closely with the store manager and other colleagues to ensure seamless execution of sales initiatives and continuous improvement of the customer...

AFFIN Group is a leading financial services provider dedicated to making banking better and easier. We are committed to innovation, excellence, and customer satisfaction.About UsWe offer a range of exciting career opportunities for experienced professionals who are passionate about delivering exceptional customer service and driving business growth.Job...

**About Us**IKEA is a Swedish-based home furnishings company operating in Singapore, Malaysia, and Thailand. Our mission is to create a better everyday life for the many people by offering affordable, well-designed, and functional home furnishing products.We prioritize sustainability, driving social initiatives that benefit children, women, and the...

About Jade Commercial Services:We are a dynamic company providing unique retail experiences through our craft workshops and games cafe.Our Store Team:Provide exceptional customer service and supportParticipate in ongoing training and development programsContribute to creating a positive and inclusive work environmentJob Requirements:Strong communication and...

We are a global CX solutions provider, representing our client in the hiring process for an E-Hailing & Deliveries Service / Data Centre project. This position is based in Iskandar Puteri, Johor.Main Responsibilities:Handle customer inquiries and complaints via phone, chat, and email.Exceed customer expectations through accurate information and excellent...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Job DescriptionAs a Senior Customer Experience Manager at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. This involves ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

Key ResponsibilitiesThe Senior Customer Experience Manager will be responsible for:Developing and implementing strategies to improve customer satisfaction and loyalty.Leading a team of customer experience professionals to achieve exceptional service standards.Maintaining a deep understanding of customer needs and preferences to inform business...

We're seeking skilled professionals to join our team as Global Customer Experience Analysts. As a key member of our team, you'll be responsible for evaluating customer experiences across various luxury brands, providing critical feedback that helps refine their services.Assess customer experiences across various luxury brands, including fashion, beauty,...

Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...

As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...

About the RoleAs a Service Engineer (Planner) for Kenso Corporation, you will be responsible for covering the Johor region in servicing our clients. This role requires championing the customer relationship and engagement process. You will work closely with a team of technicians to provide solutions to customers' technical issues.

About UsOrmond Group is redefining hospitality in the modern era. We own and operate three distinct brands – Ormond Hotels, MoMo's, and Tune. Our team is committed to building highly profitable businesses and winning awards while having fun.

Company OverviewCARRIER GLOBAL CORPORATION, a global leader in intelligent climate and energy solutions, is committed to creating innovative solutions that benefit people and the planet. With a rich history of inventing new technologies and industries, we continue to lead through our diverse workforce's dedication to customer-centricity.Servicing with...

About the PositionWe are seeking an experienced Senior Customer Experience Manager to join our team at Castlery. As a member of our senior leadership team, you will play a critical role in shaping the future of our customer experience and driving business growth.Your primary responsibility will be to oversee the day-to-day operations of the CX team,...

Guest Experience Coordinator - Paradigm Mall Johor BahruWe are seeking a highly organized and detail-oriented Guest Experience Coordinator to provide exceptional support to our customers and internal teams.The successful candidate will be responsible for coordinating guest experiences, responding to customer inquiries, and providing general administrative...

Why Join Us?Competitive compensation package, including EPF and Socso contributions.Opportunities for career advancement and professional growth.Comprehensive benefits, including medical claim, annual leave, and sick leave.Uniforms and attendance allowance provided.Fast promotion opportunities based on performance.Additional BenefitsTraining programs to...

**Job Description**The Brand Experience Coordinator will play a critical role in creating memorable brand experiences for our customers.Main Responsibilities:Develop and execute brand activation plans to engage with customers and create brand awareness.Collaborate with cross-functional teams to design and implement experiential marketing campaigns.Negotiate...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of...