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Customer Service Representative

1 week ago

Medini Iskandar Puteri Johor, Malaysia Agensi Pekerjaan Recruit Advance Full time
Job Overview

At Agensi Pekerjaan Recruit Advance, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.

Responsibilities:
  • Provide exceptional customer service through clear and concise communication.

Key Qualifications:
  • Candidate must possess at least a SPM qualification.
  • Required language(s): English (able to converse in Mandarin will be an added advantage).
  • Minimum 1 year of working experience in the service industry will be an added advantage.

Benefits:
  • 5.5/6 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
  • Quarterly staff recognition and appreciation

Career Progression:
Customer Service Executive > Senior Customer Service Executive > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager

  • IJP - Internal job program. Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.