Service Advisor
4 days ago
Kami sedang mencari **Penasihat Servis** yang berpengalaman, berdedikasi dan berkemahiran dalam komunikasi pelanggan untuk menyertai pasukan kami. Anda akan menjadi penghubung utama antara pelanggan dan juruteknik, memastikan setiap kenderaan menerima servis yang tepat dan pelanggan mendapat layanan yang memuaskan.
**Kriteria Calon**:
- Berpengalaman **2 tahun ke atas** dalam bidang automotif
- **Berdisiplin, rajin, amanah & bertanggungjawab**:
- Bijak berkomunikasi dan memberi penerangan kepada pelanggan
- Boleh bekerja dalam kumpulan dan mendengar arahan ketua
- Terbuka kepada semua warganegara
**Skop Kerja Utama**:
- Melayan pelanggan di kaunter servis dengan pantas, mesra & profesional
- Memberi nasihat tentang servis, pembaikan & penjagaan kenderaan
- Memantau progres kerja juruteknik & memastikan kerja disiapkan dalam masa ditetapkan
- Menghubungi pelanggan setelah kerja siap & menerangkan kerja yang dilakukan
- Memastikan ruang kerja, kaunter & ruang menunggu sentiasa bersih
**Khidmat Telefon**:
- Mengendalikan panggilan masuk/keluar syarikat secara cekap & profesional
- Melayan pertanyaan pelanggan dan merekod aduan serta maklum balas
- Mengumpul dan menyelenggara maklumat pelanggan untuk penambahbaikan servis
Sekiranya anda seorang yang berdedikasi dan komited dalam memberikan pengalaman pelanggan yang terbaik, **sertai kami hari ini**
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Overtime pay
**Experience**:
- automotive: 2 years (required)
License/Certification:
- car license (required)
Work Location: In person
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