Customer Service Executive Airline Project

5 days ago


Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

_Skillset Recruitment Agency Sdn Bhd is the one stop recruitment provider for executive and non-executive employees across Malaysia. Actively recruiting the right fit talent that can fulfill our client needs. For this position, you will be working under one of our clients, a BPO company based in _**Ara Damansara, Petaling Jaya (15 mins walking distance to LRT).**_

Basic Salary**:*RM 2,500 (English speaker) / RM 3,500 Mandarin speaker)*

**Benefits**:

- **KPI allowance + Night shift allowance**:

- **Training Provided**:

- **EPF & SOCSO**

Working Days/Hours**:5 days work, 2 days off, rotational shift (day/evening/night/early morning)**

**JOB REQUIREMENTS**:

- Minimum SPM in any field (passed with certificate).
- At lea**st 6 months experience in customer service industry.**:

- Good communication and written skills in English and Bahasa Malaysia.
- Able to start immediately.

**JOB DESCRIPTION**:

- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.

**Job Types**: Contract, Fresh graduate
Contract length: 24 months

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 02/19/2025



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