Customer Service Coordinator

**Position**: Customer Service Executive (Inbound)—For Telco Products (**Mandarin Speakers)** **Location**:Ara Damansara, Petaling Jaya **Salary**:Basic Salary **RM3100 - Mandarin** **Benefits**: - KPI allowance - up to RM 500 - Night shift allowance—up to RM400 - Extra allowance—up to RM600 (Minimum 120 hour per month) - Overtime (OT) _**if...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Attending to Import and Export Sea Freight shipments and updating details in the system. - Monitoring sea freight shipments and advising customers accordingly on the ETD and ETA upon inquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Coordinate with shipping lines to update all new buying rates and maintain on...

About the Role:This is a full-time role that combines customer service and logistics support at Patchem Sdn Bhd. You will be responsible for providing excellent customer service while also supporting logistics operations. The role requires strong communication skills, attention to detail, and the ability to manage various tasks to ensure smooth operations in...

Support customers by providing information, solving problems, and handling complaints. They are often the first point of contact for customers, and their responsibilities include: - **Resolving issues**: Identifying the cause of a problem, selecting a solution, and following up to ensure the issue is resolved - **Building relationships**: Establishing trust...

Front Desk Customer ServiceAttending walk in customers enquiresHandling customer's phone calls & enquiriesHandling payment by customersResponsible in Opening / Closing of the outletManage a group of therapistFriendly , Polite , Patient and good working attitudeHard working , Honesty and Punctuality are requiredAble to work during weekend and public...

JOB VACANCY – CUSTOMER SERVICE (ENGLISH SPEAKER)Location: Ara DamansaraSalary: RM 2,000 – RM 2,500Job Requirements:Able to communicate well in EnglishFriendly, confident & customer-orientedBasic computer skillsFresh graduates are welcomeJob Scope:Handle customer inquiries via call / chat / emailProvide accurate information and solutionsUpdate customer...

**Responsibility** - To exceed customer’s expectation in terms of customer service & accurate information. - Work in a team, to achieve the required KPI elements SLA. - Provide customer support for problems and questions. **Requirements**: - Applicants with SPM level qualification and above are welcome - 0 experience needed - Proficient in English and BM...

LOCATION:Menara Dana 13, Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE:Attending to inbound, live chats and emails.Respond to customers' general queries, complaints/feedbacks in a timely and accurate way.Assist and resolve...

We are hiring Japanese Customer Support Executives for a leading Food Delivery project in Malaysia.Location: Ara Damansara (On-site only)Intake Dates:24 November – 25 HC22 December – 35 HC26 January – 15 HCRM 10,000 joining bonus for candidates joining any intakeRole: Handle food delivery service inquiries and complaints from Japanese customers via...