Admin (QA)

Job summary:

- To perform QA role, ensuring SLAs are met consistently.

Job Responsibilities:

- To perform pre in-force and/or post in-force accuracy check on pre-determined sample size of transactions processed. To compile the errors detected and share the findings with processing team.
- To tabulate accuracy rate reporting on daily/weekly & monthly basis. To ensure all data inputting in system or manual template/reports are updated/submitted timely and accurately.
- To conduct training, arrange training schedule and constantly review quality of training based on the Training Evaluation Form.
- To generate User Manual and/or SOP.
- To be involved in improvements projects and to perform UAT task on new/ enhancement of process/product/system.
- To perform processing inputting task as assigned.
- To be able to process 1 core + 2 cross functions.
- To assist Supervisor in daily jobs/reports/projects.

Job requirements:

- Minimum SPM.
- 3 years with administration experience.
- Good verbal & written communication skills, Meticulous attention to detail, Proficient in MS Office, Quick learner & Multitasking.

**Job Type**: Contract
Contract length: 12 months

Pay: Up to RM2,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Melaka: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person