Technical Account Manager

7 days ago

Kuala Lumpur, Malaysia iPrice Group Sdn Bhd Full time

1. Take ownership and responsibility to ensure projects are completed from technical standpoint
2. Ensure successful on-boarding of new e-commerce merchants onto our platform throughout each phase of the lifecycle
3. Demonstrate deep understanding of merchant's needs and goals to further drive their performance
4. Maintain a strong relationship with all partners and hold them to a high standard of performance
5. Act as a liaison between internal and external technical development teams
6. Become a point of reference for domain knowledge when it comes to technical aspects of the designated accounts
7. Support teams to drive initiatives forward in a timely manner
8. Act as a voice of the merchant and provide feedback to the iprice team on product and operations issues
9. Executes effective planning with strong project governance maintaining a high data integrity throughout each stage of the pipeline
10. Effectively communicate and resolve technical, performance issues to the merchant and to our internal teams.
Think shopping. Think iPrice.

Southeast Asia is seen as the e-commerce haven, where new online stores are popping up every day. As such, shoppers are faced with more and more websites in their search for what they want and engage with retailers online. All this can get a little confusing.
With this in mind, iPrice was set up to offer shoppers the widest selection of products and brands, provided by hundreds of partners in Southeast Asia - all made available on one shopping website. No more having to search through the plethora of websites.
Going through many different websites often takes time. iPrice recognized the importance of saving time and money and has provided shoppers the benefit of comparing prices of products from its partners. Other useful information like delivery time and costs, payment options and good coupon deals are also readily available.
iPrice has in place a stringent selection process of acquiring partners in order to offer shoppers high quality and reliable partners. This is to ensure that online purchases are made in a safe environment.
With a click of a button, the avid shopper can now search for products, compare prices and save with great deals - all in one safe shopping site.

Our Mission

To bring a greater level of transparency, convenience and trust to the e-commerce market in Southeast Asia by making it easy for shoppers to compare prices, discover products and get the best deals from thousands of online shops
Bachelor's or Equivalent

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