Technical Account Manager
1 day ago
Hiring Company Nature of Business
- Providers of customized cloud and security-based services targetting multiple sectors
Working location: Jalan Tun Razak, Kuala Lumpur
Benefits:
- 1 day WFH per week
- Flexible clock in hours
- Free flow of snacks and beverages
- Performance-based bonus
As a Technical Account Manager, you will be responsible for:
- Providing technical services and support to clients, ensuring system reliability and customer satisfaction.
- Performing operations and maintenance tasks for cloud environments, including monitoring, troubleshooting, and optimizing system performance.
- Administering operating systems and databases, ensuring high availability and data security.
- Collaborating with internal teams and client IT departments to ensure smooth project delivery and system handover.
- Conducting solution reviews, diagnose complex issues, and apply cloud best practices.
- Preparing and maintaining technical documentation, reports, and operational guidelines.
- Stay updated with cloud systems
Education
- Candidates must have at least a Degree in Computer Science, Information Technology, or equivalent
To be successful in this role, you will need:
- 1 - 3 years experience working with cloud industry, network/system operations (OS and database administration)
- Technical knowledge of cloud platforms
- Familiarity with container orchestration and Infrastructure-as-Code tools
- Basic programming or scripting skills (e.g., Python, Java) and understanding of CI/CD pipelines.
- Strong troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
- Good communication and interpersonal skills, able to bridge technical and business requirements.
- Professional certifications in cloud platforms are an advantage
- Strong fluency in Mandarin and English for cross regional support
Job Type: Full-time
Pay: RM4, RM7,000.00 per month
Work Location: In person
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