Employee Banking Officer

2 days ago


Kuala Lumpur, Malaysia Standard Chartered Full time

**Job Summary**
As an Employee Banking Officer, you will play a pivotal role in driving the growth of customer base by focusing on acquisition of new to bank clients for CASA (Current Account Savings Account). The primary responsibilities will include engaging potential customers through on-site road shows and events.

**Role Responsibilities**
- Actively seek out and engage potential new customers, understanding their banking needs and effectively promoting CASA account and upsell Credit Cards.
- To conduct and participate on site road shows, sales campaign and promotional events to create awareness of banking products with the Employee Banking Relationship Manager.
- Work towards achieving assigned target.
- Foster strong relationship with new customers, providing ongoing support and guidance to enhance their banking experience.
- Build and maintain strong relationship with customers to foster loyalty and retention.
- Ensure compliance with all Bank policies, procedures, and regulatory requirements.
- Conduct thorough KYC (Know Your Customer) checks during the onboarding process to mitigate risks.

**Role Requirements**:

- Minimum Diploma in any field.
- Good Communication in English and interpersonal skills to effectively engage with customers.
- Ability to work without supervision as well as collaboratively within a team environment.
- Fresh graduates are encouraged to apply

**Role Specific Technical Competencies**
- Communication Skills
- Relationship Management
- Account Management
- Cross-Selling
- Bank Account Features and Services

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
- Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- **Being part of an inclusive and values driven organisation,** one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.



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