Customer Service Operation
2 weeks ago
**Requirements**
- Strong communication skills.
- Excellent organizational and decision-making skills.
- Able to organize, multi-task, problem solving and work under pressure.
- Required language(s): Mandarin, Bahasa Malaysia.
- Minimum qualification of SPM/STPM, Diploma or equivalent.
- Eager to learn and willing to work hard.
- Computer literate (MS Word, MS Excel, MS Powerpoint).
- Pleasant personality and result oriented.
**Responsibilities**
- To handle inquiries from community message, provide appropriate feedback and alternatives within the time limit - Discord & WhatsApp.
- To handle community Global chat.
- Communicate, build and develop good customer relationships.
- Maintain and update customer databases and filing system.
- Daily Input of data into database accurately.
- Closely liaise with internal/external parties for operation.
- Handle complaints by client.
- Carry out ad-hoc tasks when required.
- Oversight of day-to-day operations.
- Identification of issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems.
Pay: RM1,800.00 - RM2,600.00 per month
**Experience**:
- Esports: 1 year (preferred)
-
Customer Service Executive
1 week ago
Kuala Lumpur, Malaysia Delphint Operation Sdn Bhd Full time**Key Responsibilities**: - Conduct onboarding KYC process following compliance regulations and regulatory AML requirements. - Liaise global teams and head office and resolve client enquiries. - To carry out data entry task on customers registrations and related activities in systems. - Facilitate Marketing teams on marketing campaigns and content...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Malaysia NR Service Consultancy Full timeJOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...
-
Customer Success Specialist
6 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Specialist
13 hours ago
Kuala Lumpur, Malaysia CEMPAKA Service sdn bhd Full timeGood communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...
-
Customer Service Executive
13 hours ago
Kuala Lumpur, Malaysia ONE SERVICE REPUBLIC SDN BHD Full timeXiaomi Exclusive Service Centre (One Service Republic SDN BHD) - Low yat. RESPONSIBILITY: Handle customer service on-site Resolve customer problem and issue Do admin and any related task REQUIREMENT: Speak Malay and English Willing to learn & start from below Availability to work shift hours, including weekends and holidays Ability to work under daily...
-
Customer Service Operation
1 week ago
Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full timeWe are looking for a **Customer Service cum Operation** who thrives on delivering exceptional service and enjoys working in a fast-paced, collaborative environment. If you are passionate about helping customers, detail-oriented, and bilingual in **Mandarin and English**, we want to hear from you! **Key Responsibilities** - Respond promptly to customer...
-
Customer Service Operations Manager
2 weeks ago
Kuala Lumpur, Malaysia Canaan Communication & Technologies Sdn Bhd Full time**Job Summary**: **Key Responsibilities**: - Lead and manage the day-to-day operations of the customer service team, ensuring smooth and efficient service delivery. - Develop and implement strategies to improve operational processes and team productivity. - Monitor key performance indicators (KPIs) such as response times, resolution rates, customer...
-
Chinese Customer Service
1 week ago
Kuala Lumpur, Malaysia CEMPAKA Service sdn bhd Full timeJob and Responsibilities: - Build and maintain relationships with customers - Reply customers' messages by live chat, WhatsApp, E-mail - Good communication with customers Requirement: - Good communication Skills - Need to Work with a Team - Can start work immediately Benefit: - Monthly Allowance - Fair promotion opportunities - Extra Bonus Fresh...
-
Customer Service
6 days ago
Kuala Lumpur, Malaysia Albert International Wines & Spirits (M) Sdn Bhd Full time**Job Scope** - Manage **customer inquiries across all platforms** (Shopify, Shopee, Lazada, WhatsApp, social media, etc.) **7 days a week**, ensuring prompt responses. - Provide support to customers during and **outside of regular office hours** (after-hours monitoring of messages and urgent inquiries). - Manage complaints and provide effective solutions to...