Property Operations Administrator

4 days ago

Kuala Lumpur, Malaysia Propertiez Sdn Bhd Full time

**Job Summary**:
**Key Responsibilites**:
1. Tenant and Landlord Communication
- Serve as the main point of contact for tenants and landlords, addressing inquiries, resolving complaints, and managing requests.
- Coordinate and schedule maintenance and repairs with contractors or maintenance staff. o Conduct regular follow-ups with tenants to ensure satisfaction and address any concerns promptly.

2. Day-to-Day Operations:

- Oversee the day-to-day activities of the property, ensuring smooth operations and addressing operational issues as they arise.
- Ensure that property rules and regulations are followed by tenants.
- Coordinate property inspections, move-in/move-out procedures, and ensure all property-related tasks are completed on time.

3. Documentation Management:

- Maintain accurate records of tenant leases, invoices, receipts, and other property related documents. o Prepare and send monthly invoices and receipts to tenants and landlords. o Ensure proper filing and tracking of all relevant documentation for compliance and reporting.

4. Marketing and Leasing:

- Assist in creating and posting property listings on various platforms to advertise vacant rooms or properties.
- Coordinate property showings and follow up with potential tenants.
- Ensure property listings are up-to-date and include relevant photos, descriptions, and contact information.

5. Financial Support:

- Assist in tracking rent payments, monitoring overdue accounts, and sending reminders to tenants as necessary.
- Maintain an organized system for tracking security deposits, rent collections, and payment history.

6. Problem Solving:

- Identify and resolve any issues related to tenants, property maintenance, or operations.
- Coordinate with vendors, contractors, and maintenance teams to ensure timely resolution of property-related issues.

7. General Administrative Support:

- Provide general administrative support to the property management team, including answering phones, scheduling appointments, and organizing meetings.
- Assist with property audits and reporting as needed.
- Handle other duties and projects as assigned by the property management team.

**Qualifications**:

- Fresh Graduates and willing to involve in property industry is acceptable - Skills in property management, administrative roles, or customer service.
- Good organizational skills with the ability to manage multiple tasks and priorities.
- Good communication skills, both writen and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, etc), Google drives and related.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities and atention to detail.
- Knowledge of property management practices, is a plus.

**Job Types**: Full-time, Part-time, Permanent, Fresh graduate

Pay: RM1,000.00 - RM1,500.00 per month

Expected hours: 40 - 44 per week

**Benefits**:

- Work from home

Schedule:

- Day shift
- On call

Application Question(s):

- Please include salary expectation (range RM1k to 1.5k), whatsapp number, location(home), age, start date availability

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