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Receptionist

3 weeks ago

Bayan Lepas, Malaysia JLL Full time

JLL supports the Whole You, personally and professionally.

This incumbent will support FC and responsible to perform excellent and professional services to all associates with good customer relations etiquette & positive working attitude.

**What this job involves**:
Building great impressions and experience
You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.

Keeping a well-oiled workplace
Together with the facilities management team, you’ll help ensure that clients, vendors and employees enjoy a safe and positive experience. You’ll be trained to follow escalation and incident reporting procedures, and comply with the firm’s safety guidelines and strategies.

**Your responsibilities also include, but are not limited to**: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

Other Accountabilities
- Coordinate for security clearance for visitors’ entrance, including global / regional visitors, auditors, government officers, etc.
- Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
- Answer, screen and forward incoming phone calls. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
- Manage, prepare and to submit all associates’ port entry access cards, company QR code and door access pass.
- Check, verify & process billings from vendors with relevant departments in charge. Receive, sort daily mail & coordinate with relevant person-in-charge.
- Courier services management, including record & requisition follow-up.
- General admin support including meeting rooms management and housekeeping.
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
- Good team player, efficient and capable to work independently
- Details oriented
- Good communication skills
- Support for any site activities & celebration arrangements.

Qualification & Experience Required
- Diploma in equivalent or any related field
- At least 3 -5 years of experience
- Able to generate management report
- Client orientated
- Good in time management
- Able to multitasking
- Fluent in English Speaking and writing

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.