Guest Service Assistant

General - Reads the logbook daily and take action accordingly. - Provides information regarding the hotel’s facilities & services. - Ensures to always be informed of VIP in-house and daily functions. - Handles guest complaints in accordance with service recovery guidelines. - BellDesk - Greets and addresses guests by name. - Performs room changes in an...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. LEXIS HOTEL GROUP AIMS TO BE A RENOWNED 5 STAR HOTEL GROUP FOR ITS OUTSTANDING SERVICE IN PROVIDING EXCELLENT HOSPITALITY, FOOD & BEVERAGE...

*Key Responsibilities:* Deliver prompt, courteous, and personalized service in line with the brand's service philosophy and core values.Ensure all guests are welcomed warmly and attended to in a professional manner.Take and serve food and beverage orders accurately, observing brand service sequences and upselling guidelines.Ensure consistent adherence to...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. Provide Better Customer Service Provide Good Working Environment Provide Quality Food Primary Education or Below

Setting up umbrellas, loungers, and other pool furniture. - Greet all guests upon arrival, distribute towels, help with seating, deliver consistent guest service, exceed guest expectations, and provide all other supporting services. - Knowledgeable of pool facilities such as length and depth of all pools, how many laps it takes to complete a mile in meters...

o Answers incoming calls following the Amari Brand Standard telephone etiquette. - Directs call to guest rooms, team members or departments. - Places outgoing calls. - Receives guest messages and deliver the same to the guest. - Logs all wakeup call requests and performs wakeup call services. - Provides information about hotel services to guests. -...

· Generalo Ensures all guest requests and complaints are handled appropriately adhering to the hotel's general guidelines for service recovery.o Ensures all opening and closing duties are implemented in accordance with established standards.o Conducts daily shift briefings.o Ensures that all team members under your supervision are well training and...

Embark on a Challenging & Rewarding Career!- Proudly recognized with “Best Employer Award 2023” by EPF, we believe in empowering our employees to reach their full potential through ongoing development and career advancement opportunities. Discover the career paths available and start your journey with us today. Benefits with PentamasterBonus &...

All applicants must exhibit an approachable and enthusiastic demeanor through body language eye contact and verbal dialogue. Responsible for answering all incoming calls in a friendly and effective manner.○ Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol.○ Must be comfortable and effective at phone sales and...

o Answers incoming calls following the Amari Brand Standard telephone etiquette.o Directs call to guest rooms, team members or departments.o Places outgoing calls.o Receives guest messages and deliver the same to the guest.o Logs all wakeup call requests and performs wakeup call services.o Provides information about hotel services to guests.o Understand the...