Credit Controller, Asia

Time Type: Full time

Worker Type: Contingent Worker

Undertaking activities of a limited scope under close supervision

**Your New Role**:

- Ensure all payments are made on a timely basis and are accurate to maintain the reputation of the company.
- Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
- Analyse all credit control-related data, identifying problem areas and acting on those problems accordingly.
- Process, allocate and notify all entities of their respective shares of collections and premiums.
- Identify and document all unrecognised cash items that are experiencing collection difficulties to ensure early escalation.
- Review and reconcile credit control reports and broker statements.
- Maintain relationships with stakeholders and provide excellent customer focus.
- Document and maintain procedures, manuals, and user guides.
- Train new starters to ensure awareness of processes and systems.Contribute to the refinement of process procedures and systems for continuous improvement.
- **About You**:

- Relevant experience in the field is required.
- Experience in credit control in professional or financial services industry preferably with Elders Insurance or related entity, credit control, and office/administration, with
- Supervisory experience desirable.
- Strong experience of credit control in a professional or financial services environment, proven success in a changing environment, and experience in a similar role, preferably in a shared service environment.
- Experience working collaboratively with offshore partners desirable substantial experience in underwriting administration process (Market and Commercial Insurance), and Insurance Credit Control experience in the Market Insurance Industry.
- Some experience in fundamental credit analysis.
- Moderate finance or accounting experience, significant experience in a credit control team, and previous experience in managing a credit control team, within an Insurance environment.
- Experience in the Xchanging process for accounting and settlements, experience within the Insurance industry, proven success in working to deadlines and objectives, and experience in credit control.

**About QBE**

What if you could have a positive impact - at work and in the world?

At QBE, we’re enabling a more resilient future - for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

QBE Asia’s operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact - climate resilience and inclusion.

**Benefits**

Excited to share our comprehensive benefits package at QBE

Flex and hybrid working options

Work from home policy ‍‍

Paternity leaves matching with maternity leave ‍
- ️ Well-being programs

Pensions

Medical benefits

Globally, access to online learning via LinkedIn Learning

On top of annual leaves, 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now, so you can be part of our success - and we can be part of yours.

Your career at QBE — Let’s make it happen.

**Skills**:
Analytical Thinking, Business Development, Collaboration Tools, Communication, Credit Analysis, Critical Thinking, Customer Service, Financial Data Reporting, Financial Products, Intentional collaboration, Managing performance, Prioritization, Risk Management, Stakeholder Management, Waterfall Model

Application Close Date: 29/06/2025 11:59 PM

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.