Field Trainer

1 week ago

Ipoh, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

_**Our Blend**_

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day. Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew
- **Brew Crew Opportunity**_

Our Global Brew Crew is seeking a Field Trainer to make the trainee aware of their core skills, to make them feel confident, and to motivate them to achieve the assigned goals and objectives. Field trainer responsibilities comprise designing the training material in such a manner to support the training needs of the field trainee, which in turn will enhance the quality of work done.
- **Key Responsibilities**_

In this role, you will:

- Assist to develop and implement training programs for field staff.
- Plan and schedule trainings on regular basis.
- Prepares and maintains training course materials.
- Evaluate training programs and recommend improvements.
- Manage and maintain training drive on the company intranet.
- Ensure that training material and information are always updated and available.
- Collaborate across departments to identify relevant training needs.
- Collaborate with Content Specialists in creation/modification of training materials.
- Develop creative and innovative approaches to present training programs.
- Maintain training equipment and supplies in safe and good working conditions.
- Reserve training rooms and set-up training equipment for conducting training programs.
- Conduct training evaluation surveys, TQE and CS visits.
- Any other duties assigned by Department Head.
- **Your Ingredients**_
- Diploma or higher in a field such as Human Resources, Education, Business Administration, Psychology, Organisational Behaviour or relevant field.
- 1 - 2 year working experience in operations/F&B is preferable.
- **Performance & Rewards**_

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

**Benefits**:

- Flexible schedule
- Health insurance
- Meal allowance
- Professional development

Application Question(s):

- Are you comfortable working in an onsite setting?

**Experience**:

- Training: 2 years (required)

**Language**:

- English (preferred)

License/Certification:

- driver's license (required)

Work Location: In person

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