Assistant Manager, Reservation
1 week ago
Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings.
- Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS.
- Manage the Reservations team to meet and exceed budgeted targets.
- Develop the Reservations team to ensure the constant delivery of excellent guest and customer service.
- Manage no-show and cancelled reservations and process charges according to hotel policy.
- Work closely with the Sales team to help identify leads and convert leads to confirmed bookings.
- Liaise with the Revenue Manager to maximise room revenue. Assist the Revenue Manager with daily, weekly and monthly revenue reporting.
- Deal with customer complaints & reviews in a professional and efficient manner, ensuring guest satisfaction at all times.
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Meal provided
- Professional development
Schedule:
- Day shift
Ability to commute/relocate:
- Sepang: Reliably commute or planning to relocate before starting work (required)
-
Assistant Reservation Manager
4 days ago
Sepang, Malaysia Avani Full timeCompany Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: As Assistant Reservations Manager you will assist Reservations Manager to drive the performance of the reservations team on property....
-
Reservations Manager
1 week ago
Sepang, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25012620 **Job Category**Reservations **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages...
-
Reservation Manager
2 days ago
Sepang, Malaysia Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to,...
-
Reservation Officer
1 week ago
Sepang, Malaysia Avani Full time**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure...
-
Clerk-reservations
1 week ago
Sepang, Malaysia Marriott International, Inc Full time**Job Number** 23119234 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Agent
1 week ago
Sepang, Malaysia Marriott International, Inc Full time**Job Number** 24066950 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Agent
1 week ago
Sepang, Malaysia Marriott International, Inc Full time**Additional Information** **Job Number**25172997 **Job Category**Reservations **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Supervisor
1 week ago
Sepang, Malaysia Marriott International, Inc Full time**Job Number** 24066953 **Job Category** Reservations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...
-
Reservation Officer
1 week ago
Sepang, Malaysia Plaza Premium Group Full time**SCOPE OF ROLE**: Actively maintains current customers and seeks out new business the effective use of salesmanship. To ensure business secured for the lounge is thoroughly understood to facilitate seamless service and the exceeding of the customers’ expectations. **RESPONSIBILITIES**: - To distribute admission instruction sheet and revised slip to all...
-
Reservation Officer
2 days ago
Sepang, Malaysia Plaza Premium Group Full time**SCOPE OF ROLE**: Actively maintains current customers and seeks out new business the effective use of salesmanship. To ensure business secured for the lounge is thoroughly understood to facilitate seamless service and the exceeding of the customers’ expectations. **RESPONSIBILITIES**: - To distribute admission instruction sheet and revised slip to all...