Product Owner

Job ID: 33404

Location: Bukit Jalil KL, MY

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 4 Jul 2025

**Job Summary**

**Strategy**
- The primary purpose of this position is to develop and transform CMPS product capability to provide digital channels for both clients and internal users across Private Banking and Retail Banking, in compliance with prevailing and new regulations, policies, standards.
- The Bank is aiming to grow product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.
- As PO, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation.
- As PO you will work with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.

**Business**
- Review and understand key business policies and processes in Wealth Management in offering CMPS products and services to both private banking and retail banking clients. Identify critical pain-points and articulate how planned / in-flight technology projects will solve them.
- As Product Owner (PO), specialized in Digital platforms, should be familiar with the development of CMPS order management/ execution platforms and ensure that it is properly interfaced with multiple downstream booking systems.
- The PO should have strong technical knowhow to improve front office systems performance and expand product penetration according to the business development.

**Key Responsibilities**

**Processes**
- The PO is the key decision maker on priorities and design decisions, and work to ensure that all stakeholders are aligned at each stage of the agile development lifecycle (when a new project is created). The PO also needs to understand both the engineering and business side of releases and be ultimately responsible for representing the end user’s needs.
- Review technology plans and design specifications, to ensure business requirements are met and that benefits will be delivered. Identify impact on critical processes within the Bank’s operational risk framework, and work with process owners and project teams to ensure robust controls.
- Work with technology project teams to develop test plans. Co-ordinate business users to test new platforms or technology features that are developed. Ensure final delivery meets user needs.
- Work with stakeholders in the front, middle and back offices to ensure successful “go live” of projects, from the business perspective. Develop training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits captured.
- Participate in project review meetings and identify/highlight any potential issue that may impact project’s cost, timeline and/or scope and work with concerned stakeholders for its early resolution to bring back the project on track
- Conduct periodic briefings to senior management on progress of technology projects, from the business perspective. Highlight issues that require resolution

**People & Talent**
- Work towards strengthening the performance culture and reinforcement of accountabilities in products. Sharing the technical skills and experience with other team members.

**Risk Management**
- Embed a risk culture that supports the Bank’s strategy and philosophy for the management of risk.
- Ensure that effective arrangements are in place within WM in the region for the prevention of money laundering in line with the Group Policy and Standards, respective country regulatory guidelines and local legal requirements. In particular, ensure that the obligations on reporting suspicious activities are met.

**Key Stakeholders**
- Regional and Country Wealth Management Heads and WM Product Managers.
- Key markets Segment Heads, IAs and RMs
- Market/Credit/Operational Risk, Legal, Compliance, Middle Office and COO team

**Other Responsibilities**
- Perform other responsibilities assigned by Group, Country, Business or Functional policies and procedures
- To achieve annual sales revenue targets
- To achieve other business and non-financial objectives
- To drive the Bank’s strategy and franchise development
- To ensure that the business is conducted in an operationally robust environment
- To ensure compliance with regulations and controls as set by