Technical Sales Support Specialist
1 day ago
**Job Title**: Technical Sales Support Specialist (Inbound Calls)
**Company**: Wisedrive Technologies (M) Sdn Bhd
**Location**: Petaling Jaya / Hybrid
**Employment Type**: Full-Time
**Work Schedule**
- **Working Hours**: 10:00 AM - 7:00 PM
**Key Responsibilities**
- Respond to inbound leads from the CRM system within **30 minutes**.
- Conduct professional sales calls to potential customers, explaining product offerings and converting leads into sales.
- Maintain a high standard of customer interaction and follow-up.
- Record and update customer information, call outcomes, and follow-up tasks in the CRM.
- Achieve daily and weekly KPIs as set by the management team.
**Requirements**:
- Strong communication skills in **Bahasa Malaysia** and **English**.
- Comfortable with **phone-based sales** and customer engagement.
- Able to work independently and manage time effectively.
- **Automotive knowledge** is required.
- Must be available to work **Thursday-Monday, 10:00 AM-7:00 PM**.
**What We Provide**
- Company mobile line/phone number for business use.
- Comprehensive onboarding and **product training**.
- Supportive team culture and the tools needed for success.
- Transparent performance review metrics.
**Growth Opportunities**
- **Career Advancement**: High-performing individuals may be promoted into senior roles as the company expands.
- **Equity Opportunities**: Team members with an entrepreneurial mindset, passion, and a positive attitude may be offered equity as part of long-term company growth and ownership.
**Salary Package**
- **Basic Salary**: RM 2,200/month
- **Performance-Based Increment**: Additional RM 300/month upon successful completion of probation (based on KPI achievement and performance review).
- **Probation Period**: Typically 3 months.
Pay: RM2,000.00 - RM2,200.00 per month
Application Question(s):
- Do you have automotive experience?
- Do you have experience in managing or using any CRM?
- Are you able to do inbound and outbound calls?
Work Location: On the road
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