Sales Representative

7 days ago

Malaysia DKSH Full time

**Location**:Malacca, MY, MY**Job Function**:Sales**Requisition Number**:142690**Description**:
**Job summary**
- Sell products/services to achieve sales targets for assigned businesses/territories and overall Business objectives.**General responsibilities**

**Sales**
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
- Report on the activities and products of the competitors via inputs to the competition reports
- Record sales data for reporting and tracking purposes.
- Maintain relevant customer data in appropriate customer relationship management databases
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

**A&P Management**
- Obtain all necessary approvals from the relevant client for the execution of A&P activities.
- Collaborate with other functions such as Customer Account Management and Client Management to ensure smooth execution of advertising and promotional activities.
- Execute A&P activities at the customer's store based with customer alignment
- Request and validate the documents require and process claims for CN process.
- Understand the legal and contractual obligations related to A&P cost recovery to prevent potential disputes.

**Functional skills and knowledge**
- Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
- Demonstrate basic knowledge in assigned territories/products/ services and strong selling skills
- Demonstrate strong communication and negotiation skills
- Demonstrate basic research and analytical skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken

**Education**
- Minimum SPM**Work Experience**
- Up to two years' experience in a similar role- #LI-MY1

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