Associate, Technical Consulting
3 days ago
**Responsibilities**:
Performs assigned technical functions based on project goals as assigned by the technical project lead
Supports the technical lead in running workshops and client Discovery sessions
Obtains the required technical expertise and certifications to become proficient with the platforms required to perform technical delivery for client projects
Supports client scoping initiatives as assigned by the technical lead(s) and sales engineering functions
**Skills & Qualifications**:
Typically requires some undergraduate or technical college background
**Proficiency in technical skills such as**: command line (preferably Unix), SQL, script development, software configuration and other related technical skills
Good communication skills, that allow to efficiently understand customer problems and suggest solutions
Ability to establish rapport with customers
Good level of organization and ability to capture requirements from customers systematically
Software solution design skills, in order to identify and explain how a problem can be resolved via a custom development
Software development skills, to handle the end to end development of a small software project (i.e. an integration component)
ServiceRocket bridges the consumption gap by partnering closely with fast-growing software companies, becoming product experts and ultimately delivering the highest quality support, training and implementation services possible on a global basis. We're also a software company too.
Bachelor's or Equivalent
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