Fraud Protection Specialist
3 days ago
**Required Qualifications**
- **Previous experience in banking, fintech, or financial services.**
**About the Role**
**Key Responsibilities**
- Monitor, review, and investigate suspicious transactions and activities.
- Identify and assess potential fraud risks and escalate cases when necessary.
- Conduct quality assurance checks on alerts and case handling to ensure compliance with internal procedures.
- Analyze large and complex data sets to detect unusual patterns, trends, or fraudulent behavior.
- Collaborate with cross-functional teams (Risk, Compliance, Operations, Customer Service) to resolve fraud cases promptly.
- Recommend process and policy improvements to enhance fraud prevention capabilities.
- Prepare detailed reports on investigations, trends, and risk findings.
- Ensure adherence to regulatory requirements, internal security protocols, and industry standards.
- Deliver excellent customer experience when addressing fraud-related inquiries and disputes.
**Required Skills & Qualifications**
- Proven experience in fraud prevention, investigations, or financial risk management.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Excellent communication skills (verbal and written)
- Good understanding of financial regulations, AML, sanctions, and compliance frameworks.
- Ability to work independently and collaboratively in a fast-paced environment.
- High ethical standards and commitment to confidentiality.
Pay: RM3,500.00 - RM3,800.00 per month
Work Location: In person
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