Clinic Assistant

3 hours ago

Sepang, Malaysia Klinik Utama 24 Jam Nadayu Cyberjaya Full time

Position**:Clinic Assistant**

Location: Klinik Utama 24 Jam Nadayu Cyberjaya

Reports to:Director

**Job Type**: Full-Time

Shift: Morning and Night shift

**Overview**:
We are seeking a dedicated and compassionate Clinic Assistant to join our team. As a Clinic Assistant, you will play a vital role in ensuring the smooth and efficient operation of the clinic while providing exceptional customer service and support to patients. This position is perfect for someone with a passion for healthcare, excellent organizational skills, and the ability to work in a fast-paced, dynamic environment.

**Key Responsibilities**:

- Patient Reception: Greet patients warmly, verify personal and insurance information, and assist with the check-in process. Ensure all necessary forms are completed and filed.
- Appointment Scheduling: Schedule, confirm, and reschedule patient appointments as necessary. Handle patient inquiries and provide information about clinic services and hours.
- Support Clinical Staff: Assist doctor with patient preparation, including taking vital signs, preparing exam rooms, and assisting with minor procedures.
- Billing and Payments: Assist patients with billing inquiries, process co-pays and payments, and help ensure proper documentation for insurance claims.
- Sterilization and Equipment Prep: Maintain cleanliness and hygiene in exam rooms, waiting areas, and medical equipment. Ensure medical supplies are stocked and available for use.
- Patient Education: Provide basic instructions to patients regarding procedures, follow-up care, or medications, ensuring clarity and understanding.
- Phone Support: Answer phone calls, assist patients with appointment bookings, medical questions, or general inquiries.

**Qualifications**:

- Experience in a healthcare setting is a plus, though not required.
- Strong communication and interpersonal skills, with a focus on patient care and confidentiality.
- Ability to handle multiple tasks simultaneously, with a high attention to detail.
- Ability to remain calm under pressure in a fast-paced environment.

**Why Join Us?**

At Klinik Utama 24 Jam Nadayu Cyberjaya, we are dedicated to providing high-quality, accessible healthcare to our community. As a Clinic Assistant, you will be an essential part of a supportive and caring team. We offer competitive compensation, opportunities for professional growth, and the chance to make a positive impact on patients' lives.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,600.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave

**Education**:

- STM/STPM (preferred)

**Experience**:

- Clinical Assistant: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

Work Location: In person

Expected Start Date: 08/25/2025

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