Customer Services Executive

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...

**Responsibilities**: - Coordinating with internal teams (operations, warehouse, billing, etc.) to resolve issues. - Tracking shipments and updating customers on status. - Managing complaints and ensuring customer satisfaction. - Preparing and maintaining reports, records, and documentation. **Job Requirements**: - Have 1-3 years of experience in customer...

**Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global Flexitank Producer Largest Malaysia-Thailand...

**Full job description** The Customer Service will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities - Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. - Provide administrative support in...

Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...

List-ID: 97837178Today 15:30 **Job Description**: - Job Scope: - Manage and monitor daily shipments and update customers for all deliveries timely - Assist & support smooth running of daily operation job - Dealing with vendors & customers on shipments follow up - Ensure all documentations are being filed in a proper manner - Handle costing, billing...

**Responsibilities**: - Customer service support the customer (PO & Report) - Open job for new shipment - Monitor the operations the fitting status - Update Fitting status to customers - Coordinate with container depots for the fitting - Issue invoices / despatch invoices to customers - Implementation & monitoring of AJE System - Execution of Customers’...

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

- Ensure seamless coordination of global shipments, quotation preparation, and client satisfaction. - Provide sales support by assisting with pricing strategies, quotations, and negotiations to secure new business opportunities. - Cultivate and maintain long -term relationships with overseas shipping agencies, freight forwarders, and trade regulators. -...