Customer Service Executive

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder. Besides, the personnel might need to support for some sorting/ on site observation when there is...

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...

**Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global Flexitank Producer Largest Malaysia-Thailand...

Work requirement - able to communicate well with customer in term of daily warehouse delivery and distribution activity - able to work in team work and independently - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests and...

Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...

**Responsibilities**: - Customer service support the customer (PO & Report) - Open job for new shipment - Monitor the operations the fitting status - Update Fitting status to customers - Coordinate with container depots for the fitting - Issue invoices / despatch invoices to customers - Implementation & monitoring of AJE System - Execution of Customers’...

- Ensure seamless coordination of global shipments, quotation preparation, and client satisfaction. - Provide sales support by assisting with pricing strategies, quotations, and negotiations to secure new business opportunities. - Cultivate and maintain long -term relationships with overseas shipping agencies, freight forwarders, and trade regulators. -...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

Attend customer daily needs of servicing/repairing of vehicles. - Prepare parts and service labor quotation to customer confirmation and generating repair order. - Promote service and parts sales. - Communicated estimate completion time, regular updates and follow through on each customer vehicle. - Coordinate with foreman on work progress status and inform...