Customer Service

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder. Besides, the personnel might need to support for some sorting/ on site observation when there is...

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...

**Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global Flexitank Producer Largest Malaysia-Thailand...

Follow up with clients queries Indoor customer service Build good customer rapport We are an established hardware trading company based in Pulau Indah with sustainable growth SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Work requirement - able to communicate well with customer in term of daily warehouse delivery and distribution activity - able to work in team work and independently - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests and...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - PORT KLANG SALARY - RM 2500-3500 **Responsibilities**: **Develop and maintain strong working relationship with customers.** Efficiently respond to customer feedback and requests. **Shipment booking and follow up the closing with shipping liner.** **Requirements**: **Minimum SPM and fresh graduate...

Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - To coordinate and monitor for import & export shipments, transportations, and custom clearance - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. -...