Ecommerce Customer Service

CUSTOMER SERVICE EXPORT WAREHOUSEResponsibilities & Authorities:Receive pre-alerts from shippers or overseas agents, including shipping advice and airway bill copies.Communicate with customers regarding dutiable or tax-exempt shipments. Prepare and print customs copies for dutiable shipments, then fax and email to customers for confirmation. Verify exemption...

**Additional Information** **Job Number**25153477 **Job Category**Sales & Marketing **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and Experience** **Required**: - 2-year degree from...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

**Key Responsibilities**: - Greet and assist guests in a warm and professional manner. - Provide accurate information about our spa and wellness services. - Actively **promote and upsell** treatments and packages to walk-in customers. - Handle bookings, check-ins, and check-outs efficiently. - Build strong relationships with guests to encourage repeat...

**Location**:KLIA 2 **Responsibilities**: - Operate counter at Airports to perform Foreign Currency Exchange & Money Transfer - Manage significant amounts of cash in various currencies. - Drive sales leads and introduce products to customers. - Identify and evaluate customer needs to achieve satisfaction. - Provide accurate, valid and complete information...

**Job Descriptions**: - To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. - To prepare, compile and provide update report - To keep records of customer...

Are you detail-oriented, organized, and passionate about the logistics and freight industry? We're looking for an Airlines Booking/Documentation to join our team and help ensure smooth export processes and excellent customer service.What You'll Do:Receive shipment details from customers and coordinate with the Export Customer Services and Airlines for all...

**Location**: KLIA 2 **Responsibilities**: - Operate counter at Airports to perform Foreign Currency Exchange & Money Transfer - Manage significant amounts of cash in various currencies. - Drive sales leads and introduce products to customers. - To meet individual and team goals, go above and beyond in interacting with customers. **Requirements**: -...

**They will play an important role in: -** - Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues. - Respond to customers enquiries based on feedback from SF customs agent on a timely manner. - Responsible to ensure duty tax collection on shipment from customers prior customs...