Customer Service Executive

7 days ago


Sepang, Malaysia Tomtek Malaysia Sdn Bhd Full time

**Key Responsibilities**:

- Greet and assist guests in a warm and professional manner.
- Provide accurate information about our spa and wellness services.
- Actively **promote and upsell** treatments and packages to walk-in customers.
- Handle bookings, check-ins, and check-outs efficiently.
- Build strong relationships with guests to encourage repeat visits.
- Support the team in achieving monthly **sales targets**.
- Attend to customer feedback and resolve issues professionally.
- Maintain cleanliness and ambiance of the reception area.

**Requirements**:

- Pleasant personality with excellent communication and interpersonal skills.
- Passionate about customer service and **interested in sales-driven roles**.
- Previous experience in hospitality, spa, or retail is an added advantage.
- Able to work in shift rotations, weekends, and public holidays.
- Must be able to work at **KLIA2**.
- **This role is open for Internship placement. Let us know if you are keen to do internship with us.**_

**Job Types**: Full-time, Permanent

Pay: From RM2,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

Application Question(s):

- Are you looking for full time or internship placement for this role?
- Do you have any prior experience in customer service, hospitality, or sales-related roles? (Yes/No)
- Are you comfortable promoting and upselling products or services to customers? (Yes/No)
- How would you handle a guest who is unhappy with the service?
- Are you able to work at KLIA2, including shift hours, weekends, and public holidays? (Yes/No)

Work Location: In person

Expected Start Date: 07/01/2025



  • Sepang, Selangor, Malaysia NTT Ltd. Full time 20,000 - 40,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Customer...


  • Sepang, Malaysia AirAsia SEA Full time

    Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...


  • Sepang, Malaysia AirAsia SEA Full time

    **Job Description**: Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to...


  • Sepang, Malaysia AirAsia SEA Full time

    Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling...


  • Sepang, Malaysia AirAsia Full time

    **Job Description**: Executive, Customer Happiness We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to...


  • Sepang, Malaysia Supermom Management Service Full time

    Work in the Well-famous campus in Sepang -**Xiamen University Malaysia Campus** 1.⁠ ⁠Daily Store Operations Management Oversee and ensure smooth daily operations of the store, including opening/closing, cashiering, product display, and cleanliness. Monitor sales performance and analyze store operation data to identify improvement...

  • Customer Service

    5 days ago


    Sepang, Selangor, Malaysia TASCO BERHAD (KLIA) Full time

    CUSTOMER SERVICE EXPORT WAREHOUSEResponsibilities & Authorities:Receive pre-alerts from shippers or overseas agents, including shipping advice and airway bill copies.Communicate with customers regarding dutiable or tax-exempt shipments. Prepare and print customs copies for dutiable shipments, then fax and email to customers for confirmation. Verify exemption...


  • Sepang, Malaysia Pasxcel Full time

    We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...


  • Sepang, Malaysia AirAsia Full time

    We are a travel-tech company, the world’s best low-cost airlines for 11 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone....


  • Sepang, Malaysia Asia Career Full time

    **RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...