Control Tower Admin, Spx Xpress
1 week ago
Department Operations
- LevelExperienced (Individual Contributor)
- LocationMalaysia - Kuala Lumpur
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
**About the Team**:
- Responsible for monthly reconciliation of linehaul invoices / costings with multiple vendors
- Perform analysis and prepare detailed reports, both periodically and ad-hoc basis to monitor spending
- Organize and schedule ad-hoc briefing to vendors (if required) whenever new implementation/process being rolled out
- Examine data to help with reducing costs in all operations
**Requirements**:
- Relevant experience in driver and vendor management. Open to Fresh Graduate as well.
- Proficient in using Microsoft and Google product such Google Sheets
- Good interpersonal and communication skills in Bahasa Malaysia and English.
- Detail oriented and ability to be agile in a dynamic working space
- Working pattern**:45 working hours weekly, Rotational shift schedule, Overtime if required (up to 6 working days)**:
- Working location**:Bukit Raja Selatan, Shah Alam
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