Guest Service Assistant

2 days ago


Johor Bahru, Malaysia Holiday Inn Johor Bahru City Centre Full time

**Job Summary**:

- Responsible for guest registration, guest check-out and cashiering.
- Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met.
- This position requires excellent communication, problem-solving, and multitasking skills to enhance guest satisfaction.
- Facilitating or providing assistance in case of guest queries/requests.
- Provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line with the standards.
- Work closely with other hotel departments to ensure smooth operations and a welcoming environment for all guests.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

**Education**:

- STM/STPM (required)



  • Johor Bahru, Malaysia Holiday Inn Johor Bahru City Centre Full time

    **Job Summary**: - Responsible for guest registration, guest check-out and cashiering. - Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met. - This position requires excellent communication, problem-solving, and multitasking skills to...


  • Johor Bahru, Malaysia Holiday Inn Johor Bahru City Centre Full time

    **Job Summary**: - Responsible for guest registration, guest check-out and cashiering. - Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met. - This position requires excellent communication, problem-solving, and multitasking skills to...


  • Johor Bahru, Malaysia Hotel Granada Johor Bahru Full time

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...


  • Johor Bahru, Malaysia Trove Johor Bahru Full time

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...


  • Johor Bahru, Malaysia Trove Johor Bahru Full time

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...


  • Johor Bahru, Malaysia Trove Johor Bahru Full time

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures - Responsible...


  • Johor Bahru, Johor, Malaysia Hotel Granada Johor Bahru Full time 25,000 - 40,000 per year

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...


  • Johor Bahru, Johor, Malaysia Trove Johor Bahru Full time 20,000 - 25,000 per year

    Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintain intimate knowledge of departmental standards and proceduresKeeps abreast of all modifications to accounting policies and proceduresResponsible and attends...


  • Johor Bahru, Malaysia SKS Hotel Residences and Resorts Sdn Bhd Full time

    To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...


  • Johor Bahru, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25161148 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, Malaysia, 80300 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...