General Manager, Sales

2 weeks ago

Kuala Lumpur, Malaysia SHERA Consultancy Full time

We are seeking a strategic and experienced General Manager, Sales & Marketing to lead and oversee the sales and marketing functions across a portfolio of 4-star and 5-star hotels located in Kuala Lumpur. This role is based at the corporate office of a GLC-Linked Hospitality Conglomerate with diverse interests in the real estate and hospitality industries.

Reporting directly to the Group Director of Sales & Marketing, you will drive business growth, lead a regional sales team, and ensure revenue targets are met across multiple properties under the group’s hospitality division.

**Key Responsibilities**:

- Lead and coordinate group-level sales and marketing strategies across several city hotels in the Klang Valley
- Develop tactical sales plans aligned with each property's unique positioning and market segment
- Supervise, guide and support individual hotel sales teams to achieve KPIs and revenue goals
- Identify group-wide business opportunities and partnerships (corporate, government, MICE, OTA, and travel trade)
- Monitor performance metrics and market trends to continuously refine strategic direction
- Collaborate with revenue management, digital marketing, and branding teams to ensure campaign cohesion and performance
- Conduct regular property visits and align hotel-level execution with group-level expectations
- Strengthen corporate relationships and represent the group at trade events, exhibitions, and client meetings
- Prepare comprehensive reports, forecasts, and recommendations to senior leadership
- Drive synergy between properties to avoid cannibalisation and maximise total portfolio performance

**Qualifications & Ideal Profile**:

- Minimum 8 years of experience in hotel/resort sales and marketing, with at least 3 years in a multi-property or regional role
- Strong understanding of city hotel market dynamics, particularly in Kuala Lumpur and Klang Valley
- Demonstrated success in driving performance across different hotel segments (corporate, leisure, MICE, OTA)
- Proven leadership skills in managing and developing large or remote sales teams
- Excellent strategic planning, data analysis, and stakeholder management capabilities
- Fluent in English and Bahasa Malaysia; other languages are a plus
- Degree in Marketing, Business Administration, Hospitality or related field preferred

**Why Join Us?**

This is a high-impact leadership opportunity with one of Malaysia’s most respected hospitality groups. You will influence the performance of multiple iconic properties, shape sales strategies at a group level, and contribute to the growth of Malaysia’s tourism sector under a trusted GLC-backed portfolio.

**Job Types**: Full-time, Permanent

Pay: RM10,000.00 - RM15,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Hotel/Resort Sales and Marketing: 8 years (required)

Work Location: In person

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