Operations & Fulfilment Specialist

6 days ago

Kuala Lumpur, Malaysia Mangosteen Organics Sdn Bhd Full time

**Company Description**

Mangosteen Organics is a Malaysian social enterprise based in Kuala Lumpur specialising in body care and home fragrance essentials. 100% of our profits are channelled to organisations and initiatives that empower women and children across Southeast Asia. Our commitment to social responsibility is at the heart of every product we offer.

**Job Overview**

**Key Responsibilities**
- Manage product inventory, ensuring accurate stock levels and timely reordering of supplies.
- Oversee fulfilment processes for e-commerce and wholesale orders, ensuring all shipments are packed and delivered on time.
- Coordinate with logistics partners to ensure efficient delivery of products and troubleshoot any issues that arise.
- Work closely with the marketing and sales teams to ensure alignment on product availability and new launches.
- Maintain clear and organised records of shipments, inventory, and product returns.
- Support the set-up of events and manage product inventory at external locations when required.
- Ensure the warehouse and fulfilment areas are kept organised, efficient, and safe.
- Assist with general operational tasks and provide support across the business as needed.

**Qualifications**
- 1-2 years of experience in operations, logistics, or fulfilment roles, preferably in a retail or e-commerce environment.
- Strong organisational and time-management skills, with the ability to manage multiple tasks efficiently.
- Excellent attention to detail to ensure accurate record-keeping and fulfilment processes.
- Ability to collaborate effectively with cross-functional teams, including marketing, sales, and external partners.
- Proactive problem-solving skills to handle operational challenges as they arise.
- Knowledge of inventory management systems is a bonus.
- Willingness to work in a fast-paced startup environment, with the ability to take on multiple roles and responsibilities.

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma/Advanced Diploma (preferred)

Expected Start Date: 10/01/2024

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