Japanese Social Media Customer Success Specialist

6 days ago


Air Itam, Malaysia GrowthFn Full time

**Role: Social Media Customer Success Specialist**
- Language: Japanese
- Start Date: 5th Aug
- Location: Penang
- Salary: Up to RM 9000 (including all allowances)
- Education: Fresh Graduates can apply
- Experience: Preferred in Customer Service (not mandatory)
- Shift: Mon-Sun 07:00am to 08:00 pm (Rotational)
- Engage with customers on social media platforms.
- Provide exceptional customer support and success solutions.
- Manage and resolve customer inquiries efficiently.
- Collaborate with team members to improve customer experience.
- Maintain up-to-date knowledge of company products and services.

**About Us**:
GrowthFn is a leading recruitment agency with expertise in finding top talent for IT, Manufacturing, Telecom, Entertainment, Retail, Infrastructure and Renewable Power industries with various specializations. With their headquarters in Malaysia and branch offices in the Philippines, Indonesia, and Thailand, they provide exceptional recruitment services to businesses across Southeast Asia.

Pay: RM9,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- All questions are required to proceed. Do you agree to answer all of them?
- Are you proficient in Japanese (Read, Write, Speak)?

**Language**:

- Japanese (required)
- English (required)



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