Restaurant Manager

2 weeks ago

Kuala Lumpur, Malaysia APVR Excellent (M) Sdn Bhd Full time

Our client is in Franchise noodle shop (Japanese ramen) industry. They are looking for restaurant manager and they are located in Phnom Penh, Cambodia.

**Benefits**

5-day week, accommodation, flight tickets, insurance, etc

**Job Overview**

**Key Responsibilities**

**Daily Operations Management**:

- Oversee daily restaurant operations to ensure smooth and efficient functioning.
- Manage staff schedules and rostering to ensure adequate coverage.

**Staff Management and Training**:

- Recruit, train, and supervise staff to maintain high service standards.
- Conduct regular performance reviews and provide feedback to staff.

**Hygiene and Facility Management**:

- Ensure the restaurant adheres to health and safety regulations.
- Maintain the cleanliness and upkeep of the restaurant facilities.

**Inventory and Supply Management**:

- Check ingredient supply and manage inventory to prevent shortages.
- Estimate future needs for goods, kitchen utensils, and cleaning products.
- Regularly review product quality and research new vendors.

**Financial Management**:

- Manage cash operations and daily profit and expense reports.
- Control operating costs and enhance profitability.
- Create detailed reports on weekly, monthly, and annual revenues and expenses.

**Customer Service and Complaint Handling**:

- Handle customer complaints and resolve issues promptly.
- Ensure high levels of customer satisfaction through excellent service.

**Marketing and Promotion**:

- Promote and market the restaurant to attract more customers.
- Daily Social Media Marketing
- Plan and update the menu to keep offerings exciting and relevant.

**Policy Implementation**:

- Implement policies and protocols to maintain future restaurant operations.
- Suggest ways to improve the restaurant’s image and customer experience.

**Requirements and Skills**
- Major Franchise Experience: Previous management experience with major franchises such as McDonald's, Burger King, KFC, etc., is highly desirable.
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or a similar role.
- Extensive food and beverage (F&B) knowledge, with the ability to recall ingredients.
- Proven customer service experience as a manager.
- Strong leadership, motivational, and people skills.
- Familiarity with restaurant management software.
- Ability to multitask and work efficiently under pressure.
- Strong problem-solving skills and a customer-oriented mindset.
- Acute financial management skills.
- Excellent communication and interpersonal skills.

Pay: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Application Question(s):

- Are you ok to work in Cambodia?

**Experience**:

- managerial experience in a franchised restaurant: 3 years (required)

**Language**:

- Mandarin (required)

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