Customer Service Professional

Primary Job Functions: - Provide primarily customer service-based phone support to needed customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into department's CRM and trackers following appropriate processes. - Provide accurate and...

***: - The CSP's role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain the problem or reason for calling. The CSP is also required to assist customers in their inquiries.**DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance - Professionally...

Your mission: - Troubleshoot product or service issues like a pro (don’t worry, we’ll train you). - Spot trends in customer feedback and pass on the tea to improve our products and services. - Keep accurate records of customer interactions and follow-ups - Stay sharp on our products, promos, policies - and bring that knowledge to the convo. - Work with...

Campaign | ASTRO DTH - Customer Service Professional Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product and services Working Location : Plaza Sentral, KL Sentral Working Hours ~ Rotational Shift Monday - Sunday (2Days off) - 9am to 6pm - 10am to 7pm - 11am to 8pm - 12noon to 9pm Salary Package - Basic up to RM2800 -...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

Job Scope - Answer inbound calls related to customer inquiries or complaints regarding Prepaid Hotlink Services. - Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan. Salary Package - Basic Salary: RM 2,000 - RNR Allowance: Based on performance RM 200 based on KPI performance, RM 300 for Attendance Allowance -...

Excellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing - Identifies and acts on opportunities to continually improve the customer experience - Highly organised, logical and methodical approach to work with an emphasis on accuracy and...

About the companyThis role is for a Customer Service Officer in a Financial Service organization based in Kuala Lumpur. About the jobThe core role is to ensure high levels of customer satisfaction, promote loyalty, and build a positive brand image by efficiently managing all customer interactions. Key ResponsibilitiesAnswer and attract new customers with...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...