Technical Support

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

**Key Responsibilities**: The following are some of the key responsibilities area of your role as Technical Support Lead & Engineer: - Develop and maintain processes and procedures; create documentation; deliver technical training and support to clients. - Ensure the ticketing and documentation process for all support incidents is adhered to. - Facilitate...

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

Job Descriptions: - Responsible in technical support for pre-sales (include design, selection and etc) and after sales service (include T&C, Troubleshoot and spare part)Understand on technical documentation and support to partners.Deliver training programs to partners on technical support processes and after-sales service requirements.Conduct market trend...

Required skill(s): PC hardware/ operating system knowledge with office automation software familiarity is required. Also prior hands on support on peripherals such as network printers and related software. - Required language(s): Bahasa Malaysia, English - At least 2 year(s) of working experience in the related field is required for this position. -...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. - Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the project **Job Types**: Part-time, Internship Contract length: 3-6...

Key Responsibilities: -To assist customer in all matters pertaining technical queries and issues for smartphones / ipad / tab via all communication channels (inbound / outbound / emails / chats).To execute all responsibilities with professionalism and exceed customer's expectation.To have technical knowledge and understanding for smartphone / ipad / tab...