Area Supervisor @ Johor Bahru
3 days ago
As an Area Supervisor, you will help create excitement about the products that the Company carries, providing the right solutions and getting products into the hands of the Company’s valued customers.
Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a company customer service & shopping experience that is a cut above the rest.
**Responsibilities**:
- Manage the day-to-day business operations of a cluster of retail stores
- Supervise Store In-Charge to ensure smooth business operations at the retail stores
- Ensure daily and timely banking-in of sales proceeds
- Ensure store security devices are in good working order
- Ensure staff are trained in all aspects of product, sales and customer service
- Ensure workplace safety for customers, staff and pets
- Ensure that all small animals in the store are well taken care of
- Ensure that stocks are replenished leaving no shelves empty
- Ensure proper housekeeping is done to create a pleasant shopping experience / store ambience
- Ensure the deployment of manpower is carefully and properly administered
- Ensure store readiness in preparation for store audit and mystery shopper audit
- Manage and administer store / facilities repair work / store renovation work
- Manage ad-hoc / periodic stock-take and/or stock-count exercise when required
- Perform store visits and conduct daily line-check to ensure consistency of our corporate branding and store image
- Responsible for hitting sales target / KPIs in line with business objectives
- Responsible for visual merchandising and inventory management
- Responsible for customer satisfaction and service recovery
- Monitor and review staff’s work objectives or goals and his or her overall contribution to the organization
- Keep abreast of product knowledge through continuous learning
- Accountable for cash shortage, stock losses and stock variances
- Adhere to all the retail SOP, company’s policies, processes and procedures
- Handle and resolve staff issues / grievances
- Plan staff duty roster
- Handle and administer staff time management system
- Handle all branches in Johor States
- Any other duties / tasks / projects as assigned.
**Requirements**:
- 3 years of working experience in retailing as a Supervisor and above
- Have experience in handling more than 2 branches
- Prefer have Animals Science background
- Energetic & highly driven to meet sales targets
- Good communication skills and a self-motivated sales person
- Mature and of pleasant personality
- Must possess own transport and willing to travel
- Open to relocating to other States within Malaysia in future
**Benefits**:
- Medical benefits
- Staff purchase discounts
- Group Insurance Coverage
**Job Types**: Full-time, Permanent
**Experience**:
- Retail management: 3 years (preferred)
-
Guest Service Assistant
7 days ago
Johor Bahru, Malaysia Trove Johor Bahru Full timeTo ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. -Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times. Maintain intimate knowledge of departmental standards and procedures -Greets all guests at all times in a friendly and...
-
Johor Bahru, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time**Responsibilities**: - Responsible in monitoring a group of stores, to keep track of sales performance and to manage the daily operations of the stores **Requirements**: - 3 years of working experience in retailing as a Supervisor and above - Prefer have Animals Science background - Energetic & highly driven to meet sales targets - Good communication...
-
Johor Bahru, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time**Responsibilities**: - Responsible in monitoring a group of stores, to keep track of sales performance and to manage the daily operations of the stores **Requirements**: - 3 years of working experience in retailing as a Supervisor and above - Prefer have Animals Science background - Energetic & highly driven to meet sales targets - Good communication...
-
Retail Assistant @ Johor Bahru Area
3 days ago
Johor Bahru, Malaysia PLC Pet Lovers Centre Sdn Bhd Full time**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...
-
Public Area Attendant
1 day ago
Johor Bahru, Malaysia Trove Johor Bahru Full timeClean public and employee restrooms and showers. - Clean glass in public and employee areas. - Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. - Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears,...
-
Fnb Service Crew
5 days ago
Johor Bahru, Malaysia Johor Bahru Full timeWelcome guest and assist in seating guest - Provide the menu selections for the day and professionally present - Take orders and serves food and beverage to guests in a friendly and professional manner with appropriate suggestive techniques - Handle guest inquiries in a courteous and efficient manner - Maintain proper condition and cleanliness of dining...
-
Food & Beverage Supervisor
2 weeks ago
Johor Bahru, Johor, Malaysia GoodHope Hotel Johor Bahru Full time 20,000 - 35,000 per yearAble to handle overal set up for the Coffeehouse and hall as requiredSupervise efficient upkeep of tools through proper usage of equipment and devices.Coordinate with various departments and ensure hall set up and supply remain according to departmental standards.Inspect food and beverage, also hall product preparation programs and maintain goodwill of...
-
Sales Coordinator
2 weeks ago
Johor Bahru, Malaysia Trove Johor Bahru Full time'¢Answer telephone and respond to caller inquiries in a pleasant manner '¢Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc) '¢Responsible for coordinating internally with team '¢Generating reports, preparing proposals, collections...
-
Security Supervisor
3 days ago
Johor Bahru, Malaysia Thistle Hotel Johor Bahru Full time**Responsibilities**: - Lead and drive security crew in daily operation to achieve departmental and company goals. - To impose and enforce Company’s rules, regulation, security standard operating procedures, health and safety practices. - To uphold and promote safe and healthy working environment in company premises. - Conduct regular site observation to...
-
Pet Care Consultant @ Johor Bahru Area
1 week ago
Johor Bahru, Johor, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full timeResponsibilities and DutiesTo assist customers in any pet-related queries and any other Retail Operations related tasksQualifications and SkillsMust possess a diploma/ degree in the related courses such as Animal Science, Animal Health, Zoology, Veterinary, Aquatics, Science (Biology) etc.Matured, patient and of pleasant personalityPossesses own transport is...