Asstmgr-restaurants

7 days ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Additional Information** **Job Number**25171060 **Job Category**Food and Beverage & Culinary **Location**Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **职位概述** 入门级管理职位,负责餐厅/酒吧和客房服务的日常运营。该职位协助完成菜谱计划,维护卫生标准,在高峰用餐时段协助服务员和待客师清洁地板,并在适用的情况下监督餐厅/酒吧和客房服务部门。责任范围包括确保客人和员工的满意度,同时维持经营预算。负责确保遵守标准和法律义务。 **求职者个人资料** **教育和经验要求** - 高中文凭或高中同等学历 (GED);4 年餐饮、厨房或相关专业领域工作经验。 或者 - 在经认可的大学取得餐饮服务管理、酒店和餐厅管理、酒店管理、工商管理或相关专业的两年制学位;2 年餐饮、厨房或相关专业领域工作经验。 **核心工作活动** **协助管理餐厅团队** - 处理员工问题和疑虑。 - 监督员工并确保满足绩效预期。 - 根据对服务行为的观察,向员工提供反馈意见。 - 协助监督日常轮班运作。 - 在餐厅总监或餐厅经理缺勤的情况下,监督餐厅和所有相关区域。 - 参加部门会议并传达关于部门目标的明确一致信息,以产生期望的绩效。 **开展日常餐厅运营** - 确保所有员工拥有适当的用品、设备和制服。 - 向厨师和餐厅经理传达有关食品质量和服务水准的任何问题。 - 确保遵守所有餐厅政策、标准和程序。 - 根据当地法律监督酒类饮品服务。 - 努力实现或超越预算目标。 - 在必要时履行餐厅员工和相关部门的所有职责。 - 餐厅开业与歇业。 **提供卓越的客户服务** - 与客人互动并获得对产品质量和服务水准的反馈。 - 监督人员编制,确保宾客服务、运营需求和财务目标均得以满足。 - 鼓励员工在指导方针范围内提供


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