Waiter / Waitress

2 weeks ago

Kota Bharu, Malaysia KAY CASTLE SDN BHD Full time

**RESPONSIBILITIES**
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked.
- Prepare tables by setting up silverware.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks order.
- Communicate order details to the Kitchen Staff.
- Serve food and drinks orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain tidy dining area.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Provide excellent customer service to guests.

**EDUCATION AND REQUIREMENTS**
- Diploma in Hospitality or Food Management. **(REQUIRED)**:

- Proven work experience as a Waiter. **(at least ONE (1) YEAR)** **(REQUIRED)**:

- Attentiveness and patience for customers.
- Excellent presentation skills.
- Strong organizational and multitasking skills.
- Able to perform well in a fast-paced environment.
- Active listening and effective communication skills.

Pay: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

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