Telephone Operator

1 week ago

Kajang, Malaysia Sungai Long Specialist Hospital Full time

Answer incoming calls and provide callers with the requested information
- Handle customer inquiries and complaints in a polite and professional manner
- Transfer calls to appropriate personnel or departments
- Assist customers in placing orders
- Take messages and forward them to the relevant parties
- Maintain records of customer interactions and transactions
- Ensure customers’ satisfaction by providing accurate information in a timely manner
- Follow communication procedures and standards

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM1,900.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Signing bonus

**Language**:

- Mandarin (preferred)

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