Menara Aia Sentral Client Relation
2 weeks ago
Maintain & communicate waiting and end-of-repair date according to information coming from Regional Spare Parts Operations, Workshops (internal and external), Manufactures, etc.
- Follow spare parts issues with local team & regional spare parts operations including missing information.
- Escalate difficult claim cases, complaint cases to Customer Service Manager thereafter to Local/Central Brands (invoiced repairs under warranty, multiple warranty, product exchange )
- Manage counterfeit & stolen cases
- Daily check on the Boutique transfers (in and out)
- Have a strong communication skills
- Experienced working in luxury brand environment
- Experience in ERP system will be advantage
- Located at Menara AIA Sentral
**Job Type**: Contract
Contract length: 12 months
**Salary**: Up to RM5,000.00 per month
Schedule:
- Fixed shift
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