Assistant Manager, Process Transformation

2 weeks ago

Kuala Lumpur, Malaysia AIA Full time

Are you ready to shape a better tomorrow?_

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The BA has the responsibility and authority for communicating with stackholders and preparing all related documents of project needs. The role shall be good understanding about insurance.

Roles and Responsibilities:

- Capturing/document and structuring use cases
- Analyzing and developing functional specification documents
- Identify and capture/document business goals and provide business solution to clients
- Identify assumptions, constraints, issues and risks
- Play translator role between users and developers
- Perform system testing and support users’ acceptance testing
- Offer system training to users
- Be responsible for system implementation and provide direct user support
- Working as the leader of BA team

Minimum Job Requirements:

- Bachelor’s degree or above in IT related disciplines
- Minimum 8 years in progressive IT Sector
- Minimum 4 years of experience as a business analyst
- Minimum 3 years working closely with insurance institutions
- Ability to analyze, interpret and communicate business information to both internal and external stakeholders of the project
- Proficient in English speaking and can communicate with client
- Ability to build strong relationships with clients and team members
- Be familiar with the methodology of requirements development and requirements change management
- Nice to be familiar with Agile or other software development process
- Java and DB (e.g SQL Server) developer experience is preferable
- Build a career with us as we help our customers and the community live healthier, longer, better lives._

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