Service Crew

1 week ago

Shah Alam, Malaysia Asure Amusement (MY) Sdn Bhd Full time

**1. Customer Service & Guest Experience**

Greet customers warmly and assist them with game selection.
Provide guidance on arcade machine usage, game rules, and promotions.
Assist customers with prize redemptions and explain ticketing systems.
Address customer inquiries, feedback, or complaints professionally.

**2. Arcade Operations & Maintenance**

Monitor and ensure the proper functioning of arcade machines.
Assist in troubleshooting minor machine malfunctions (e.g., jammed tickets, stuck game controls).
Report technical issues to the technician or management team.
Maintain cleanliness and organization of the arcade area.

**3. Stock & Inventory Management**

Assist in managing **prize redemption counters** and restocking items.
Keep track of **game tokens, tickets, and merchandise**.
Assist in stock-taking and report low inventory levels.

**4. Team Collaboration & Compliance**

Work closely with other service crew members, supervisors, and management.
Follow **company policies and safety procedures**.
Ensure compliance with **hygiene, cleanliness, and safety regulations**.
Assist in setting up or supporting store events and activities.

**Job Types**: Part-time, Fresh graduate

Pay: RM13.00 per hour

Work Location: In person

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