Customer Service Officer

**Job Overview**: To strengthen customer relationships, drive business opportunities through telemarketing, and support smooth shipment operations by ensuring excellent communication with clients, carriers, and overseas agents. **Job Descriptions**: - Prepare and distribute service flyers and schedules (sea export & import, domestics sea freight) to ensure...

The Customer Service Operations Executive will coordinate all activities in regards to sea export/import and/or air export /import and/or local delivery/cross border. This position will oversee the operations and handle customer inquiries related to logistics, shipments, forwarding and delivery issues. This role ensures timely and accurate responses to...

Your primary role will involve handling customer inquiries, coordinating with logistics teams, and managing the overall freight forwarding process to ensure the timely and accurate delivery of goods. **Responsibilities**: - Serve as the main point of contact between clients and the company, addressing their needs and providing updates on shipment status. -...

The Customer Service Representative is the engine of Logistics Worldwide! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Logistics Worldwide on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry...

FOLLOW UP BOOKING, DOCUMENTATION, TRANSPORTATION ARRANGEMENT CUSTOM CLEARANCE WITH VENDORS & CUSTOMERS - Handling daily jobs for both import and export shipments. (i.e: Bill of Lading, Arrival Notice, Invoices & Manifest) - Handling any document inquiries from internal/ external customers. - Provide excellent customer service in export and import operations,...

Position: Forwarding OfficerIndustry: LogisticWorking Location: Taman Molek, JohorWorking Hours: Monday to Friday (9am to 6pm)Benefits: Medical insurance, Annual leave, Medical Leave, Maternity Leave, EPF & SocsoJob Responsibilities:Oversee and manage customs clearance processes for import/export shipments.Prepare and submit accurate customs declarations...

Vessel Operation in Port Klang (container, tanker, passenger) - Arrange transportation for crew change - Prepare expenses for crew vessel - Prepare OK To Board for crew change - Prepare Bill of Lading and declaration K5, for export in e-manifest - Collect Bill of Lading and declaration K4, for import in e-manifest - Book Hotel for crew change - Submit Line...

Perform general clerical duties including data entry, filing, photocopying, and scanning. - Maintain and update office documents and records accurately. - Monitor office supplies and pantry stock, place orders as needed. - Assist in preparing invoices, delivery orders, and basic documentation. - Liaise with vendors, couriers, and service providers as...

Act as the primary point of contact between the vessel's crew, port authorities, and shipping agents. - Prepare EPDA disbursements as required by clients, shipowners and shipping lines. - Following up for the pre-funding - Verify and process all necessary documents, such as cargo manifests, customs declarations, immigration papers, and port clearances. -...

Related to all shipping operations matters such as inward/outward clearances of vessels with all related government & non-government agencies, husbandry services, crew matters, coordination & communication with vendors related to the shipping operations, and others as and when assigned by your superior Pay: RM1,500.00 - RM2,500.00 per...