Sales Admin

3 days ago

Sungai Petani, Malaysia CHUAN KEAT MOTOR TRADING Full time

**Main Responsibilities**:

- Report to work on time every day.
- (Employees who arrive 15 minutes early are eligible for an attendance allowance.)_
- Keep the admin cabin and overall shop area clean and tidy together with all team members.
- Attend daily briefings to stay updated on current issues and upcoming follow-ups with the Branch Manager.
- Follow up with branch runners regarding vehicle grant (geran) printing, scan, and upload all documents to the company Google Drive.
- Serve all walk-in and online customers promptly, politely, and sincerely.
- Take over or assist in the duties of other staff during their absence or when there is a staff shortage.
- Post **daily insurance renewal advertisements** on online marketplaces (e.g., Facebook Marketplace).
- Submit the **daily closing account report** in the company group chat before leaving work.
- Assist the Branch Manager / Area Manager in preparing any operational reports as required.
- Ensure all collected cash matches the daily report.
- (Any cash shortage must be accounted for and taken responsibly.)_
- Ensure all company facilities and equipment — such as computers, printers, payment devices, and shop assets — are in good condition and safely maintained.
- Assist the Branch Manager in preparing the **monthly duty roster** and filing all leave documents for HR purposes.
- Strive to achieve the **monthly target for insurance renewals** or **personal motorcycle sales**.
- Monitor and ensure no **misuse or misappropriation of funds** occurs in the shop.
- Maintain a **positive and harmonious working environment** among all team members.
- Regularly **back up the Point-of-Sale (POS) system data** on the shop computer.
- Report any **staff misconduct or disciplinary issues** to the Area Manager.
- (Do not cover up or hide staff mistakes.)_
- Provide constructive feedback and suggestions for company improvement whenever necessary.
- Attend meetings or training sessions organized by management for personal and career development.

**Areas to Learn & Master**:

- How to handle **customer installment payments** (AEON, Parkson, Singer, Berjaya, Shenma, etc.).
- How to locate customer **account numbers** for loan installment payments.
- How to use the **Spare Part POS System**.
- How to **renew insurance** and process related documents.
- How to **print agreements** for customers.
- How to **update Google Sheet records** for outgoing motorcycles.
- Basic **insurance claim procedures**.
- How to **order spare parts and office stationery**.
- How to **update and file returned agreements** properly.

Pay: From RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Sungai Petani (08000): Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (required)

Work Location: In person

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