Gmg Product Specialist

1 week ago

Bangsar, Malaysia NielsenIQ Full time

The GMG team is a global team that ensures the integrity, relevance and unambiguousness of master data across all panels and systems. It consists of specialists in different areas and is located in different countries. It collaborates with commercial departments in setting up new product groups, features and values, with the coding teams in the continuous effort to improve coding quality and with other teams in global operations for projects on new panels or new global initiatives and standardizations. GMG also provides support services to GSC’s and local country coding teams, to facilitate high quality data coding.
- Providing 1st and 2nd level support to Coding Teams via JIRA within our agreed Service and Operational level agreements
- Provide product knowledge and make suggestions for future development and improvement of global coding (data processing)
- Supports the Senior Specialists and Experts in the execution of medium to high complexity tasks, by running root cause analysis and providing feedback or suggestions
- Support teams members working in the same industry sector during peak periods and vacations
- Execute basic to medium complexity Mastercoder tasks
- Foster a cost-effective coding process by supporting initiatives to reduce and / or simplify features and definitions
- Takes proactive and reactive measures to avoid or correct errors in the product database
- Supports and suggests potential revisions of the global product definitions, coding manuals and rules for process standardization related to data coding.

**Qualifications**
- At least 1 year of experience in data coding; good understanding of Startrack coding process and its systems
- Strong knowledge of GfK product manuals in one or more product groups
- Very good knowledge of MS Office (Excel)
- Very good analytical and problem-solving skills
- Minimum requirement is a Bachelor’s degree
- At least 1 year of experience in data processing

It would be considered as an advantage if you have:

- Basic knowledge in SQL
- Experience in master data management

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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